BA degree May, 1998

• General Business principles and computer theory with plenty of hands-on application through my work experiences.

• Duties include: Troubleshooting client machine issues. Installing, troubleshooting, and maintaining Unix and AIX servers. Installing networking and serial equipment. Installing printers and print servers. Researching, testing, and qualifying new software to work with PCS applications. Researching, testing, and qualifying new server hardware, network equipment, printers, etc.

• Duties included: designing and implementing software upgrade and maintenance policies for one computer lab on the Mount Marty campus, and writing documentation for software and hardware maintenance of this lab

• Duties included: supervising individuals enrolled in the Training Center program in residential living skills, preparing meals, housekeeping, performing outcome-based programs with individuals, and assuring that service objectives of the individuals are met

Certified to teach WfW 3.11, Win95, and WinNT 4.0 Wkstn classes. Certified to teach Microsoft Office 97 and 4.3. Comprehensive knowledge of Win95/98/NT 4.0 used in troubleshooting client programs for current job. Approximately, 5 years experience with AIX and 2 years experience with Unisys SVR4. Experience with SCO Unixware 2.x.x and 7.x.x as well as several distributions of Linux. Experience with Cisco routing equipment including VoIP technology and Frame Relay. Experience with HP Jetdirect printing and LPD/LPR setup and printing. Various small Windows 95 programs written in MSVB 5.0 and MSVC++ 4.0. Experience with Unix shell scripting, Perl scripting, and Microsoft Windows Scripting Host. Have set up various web pages and taught classes on HTML. Helpdesk experience.